Terms of Use
Welcome to Four Rivers Skincare LLC
Thank you for choosing Four Rivers Skincare LLC for your natural skincare needs. These Terms of Service outline the agreement between you and Four Rivers Skincare LLC when you use our website or purchase our products. By using our website or making a purchase, you agree to these terms.
About our products and your orders
Product information:
We do our best to provide accurate descriptions, ingredients, and images of our products. However, we cannot guarantee that your device's display of colors or textures will be perfectly accurate.
Order acceptance:
When you place an order, you're making an offer to purchase our products. We reserve the right to accept or decline any order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity.
Pricing and availability:
Prices are subject to change without notice. If a price error occurs, we'll contact you before processing your order. All products are subject to availability, and we'll notify you if any items in your order are out of stock.
Using our website
Account creation:
To make a purchase, you'll need to create an account with accurate, current information. You're responsible for maintaining the security of your account and password. You must be at least 18 years old to create an account or make a purchase.
Acceptable use:
Please use our website respectfully. Don't attempt to hack, disrupt, or misuse our website or services. Don't use our website for any illegal purposes or violate others' rights.
User content:
If you submit reviews, photos, or other content, you grant us permission to use that content in our marketing materials. We may remove any content that violates these terms or is inappropriate.
Payment and billing
Payment methods:
We accept major credit cards, PayPal, and other payment methods displayed at checkout. Payment is processed when you place your order.
Failed payments:
If your payment fails, we'll attempt to process it again. If payment continues to fail, your order may be cancelled.
Taxes:
You're responsible for any applicable taxes, which will be calculated and added at checkout based on your shipping address.
Important product information
FDA disclaimer:
Our products have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.
Individual results:
Results from using our products may vary from person to person. Natural ingredients can affect everyone differently based on skin type, age, lifestyle, and other factors.
For external use only:
Our products are formulated for topical use only. Do not ingest. If you accidentally ingest any product, seek medical attention.
Skin sensitivity:
While our products are made with gentle, natural ingredients, some people may experience sensitivity. We recommend patch testing before first use. Discontinue use if irritation occurs.
Special considerations:
If you're pregnant, nursing, have sensitive skin, or have known allergies, consult with your healthcare provider before using our products.
Subscription services (if applicable)
Auto-renewal:
If you sign up for a subscription service, you authorize us to charge your payment method automatically at the specified intervals until you cancel.
Cancellation:
You can cancel your subscription anytime by logging into your account or contacting customer service. Cancellations take effect after the current billing period.
Changes to subscriptions:
We may modify subscription terms, pricing, or products with 30 days' notice. You can cancel if you don't agree with the changes.
Intellectual property
Our content:
All content on our website, including text, images, logos, and product formulations, is owned by Four Rivers Skincare LLC and protected by copyright and trademark laws.
Your use:
You may view and use our website for personal, non-commercial purposes. You cannot copy, distribute, or create derivative works from our content without permission.
Limitation of liability
Important legal limitations:
TO THE FULLEST EXTENT PERMITTED BY LAW, FOUR RIVERS SKINCARE LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.
Maximum liability:
Our total liability to you for any claims related to our products or services will not exceed the amount you paid for the specific product or service that gave rise to the claim.
Product liability:
While we carefully formulate our products with high-quality ingredients, we cannot guarantee specific results or that our products will work for everyone. You use our products at your own risk.
Dispute resolution
Governing law:
These terms are governed by the laws of [State], without regard to conflict of law principles.
Dispute resolution process:
- First, contact our customer service team to try to resolve any issues
- If that doesn't work, we'll try mediation
- Any remaining disputes will be resolved through binding arbitration, not in court
- Exception: Small claims court disputes under $10,000 can be brought in small claims court
Class action waiver:
You and Four Rivers Skincare LLC agree that any dispute resolution proceedings will be conducted only on an individual basis and not as a class action.
General terms
Changes to terms:
We may update these terms occasionally to reflect changes in our business or legal requirements. We'll notify you of material changes by posting updated terms on our website.
Severability:
If any part of these terms is found unenforceable, the rest remains in effect.
Force majeure:
We're not liable for delays or failures in performance due to circumstances beyond our control, such as natural disasters, government actions, or supply chain disruptions.
Entire agreement:
These terms, along with our Privacy Policy and Shipping & Return Policy, constitute the complete agreement between you and Four Rivers Skincare LLC.
Contact us
Questions about these terms? We're here to help:
Email: contact@fourriversskincare.com
Mail: Four Rivers Skincare LLC, 3351 Cincinnati Dayton Rd STE F, Middletown Ohio, 45044